Frequently Asked Questions

What types of issues can be addressed in therapy?

Therapy can be helpful for a wide range of mental health concerns, including anxiety, ADHD, relationship challenges, stress, trauma, and more. Our experienced therapists are trained to address a variety of issues and tailor treatment to meet the unique needs of each client.

How do I know if therapy is right for me?

Therapy can be beneficial for anyone who is seeking personal growth, greater self-awareness, or support in navigating life's challenges. If you're experiencing distressing symptoms or feeling stuck in your personal or professional life, therapy may be a helpful tool for you.

What types of therapy do you offer?

We offer a range of evidence-based therapy modalities, including cognitive-behavioural therapy (CBT), Acceptance & Commitment Therapy (ACT), Emotion-Focused Therapy (EFT), EMDR, Sex Therapy, Mindfulness-Based Therapy, Trauma-Focused Therapy, and more. Our therapists will work with you to determine the best approach based on your unique needs and goals.

How often will I need to come to therapy?

The frequency of therapy sessions will vary based on your individual needs and goals. Initially, sessions are typically scheduled once a week or every two weeks, but your therapist may recommend more or less frequent sessions based on your progress and needs.

How long will I need to be in therapy?

The length of therapy will vary depending on the individual and the nature of the issues being addressed. Some clients may find that a few sessions are sufficient to achieve their goals, while others may benefit from longer-term therapy.

Is therapy confidential?

Yes, therapy is confidential, and your privacy is our top priority. We adhere to strict ethical and legal standards regarding client confidentiality and will only share information with others when necessary to protect your safety or the safety of others.

How much does therapy cost?

INVESTMENT - KATE GRIFFIN, RSW, MSW

Individual Counselling
- 50 minutes - $180 inclusive
- 100 minutes - EMDR - $360 inclusive

Couples Counselling
- 50 minutes - $200 inclusive
- 80 minutes - $285 inclusive

INVESTMENT - Hannah Phillips, RSW, BSW

Individual Counselling - 50 minutes - $160 inclusive

Couples Counselling
- 50 minutes - $180 inclusive
- 80 minutes - $250 inclusive

INVESTMENT - Samantha Snider, RSW, MSW

Individual Counselling - 50 minutes - $170 inclusive

INVESTMENT - Kayla Sparkes, RP

Individual Counselling - 50 minutes - $160 inclusive

What if I'm not satisfied with my therapist?

We understand that not every therapist-client match is perfect. If you're not satisfied with your therapist, we encourage you to discuss your concerns with them first. If you're still not satisfied, we can work with you to find a new therapist who better meets your needs.

Do you offer online therapy?

Yes, we offer both virtual as well as in-person sessions to meet your needs. Our virtual sessions provide secure and confidential therapy for clients who prefer the convenience and flexibility of virtual counselling.

Fees & Policies

  • Mental Wealth Counselling requires a minimum of 48 hours’ notice should you need to cancel or reschedule your appointment. Sessions canceled within 48 hours will incur a charge of 50% your session rate, and within 24 will be billed at full session fee.

    We understand that sometimes things are out of our control - call or email the office right away if you are unable to attend your session, and we will work with you if/when emergencies occur - We are human first, before therapists.

  • Confidentiality at Mental Wealth Counselling means that the information you share during your session stays between you and your therapist.

    Limits to Confidentiality

    The only thing that takes precedence over confidentiality is safety. There are limits to confidentiality where we are legally (and ethically) obligated to report to the appropriate authorities:

    1. Intent to harm yourself or others;

    2. If there is risk of harm to a child and/or dependent;

    3. If you disclose abuse caused at the hands of a licensed professional (i.e. a doctor or counsellor)

    4. Our case notes are subpoenaed for court

  • Most insurance companies now have coverage for counselling sessions with an MSW (Master of Social Work), RSW (Register Social Worker), or RP (Registered Psychotherapist).

    If you aren’t sure, please contact your insurance provider and ask. We do not direct bill at this time.

  • Payment is required before or during your session by e-transfer or credit card. If you're paying by e-transfer, a credit card number is held on file for missed sessions or late cancellations.

  • Student health benefits ($500) to use toward psychotherapy/counselling. If you have opted out of health benefits, you may have additional coverage through a guardian/parent’s health plan.  We do not direct bill at this time.